Last updated: November 11, 2019
Collection and Use of Information
We may collect the following information when you use the Site, or any services included in the Site:
Profile and Contact Information
We receive the personal information you provide, such as your name, phone number, email address and company name and other contact information when you contact us regarding, and enter such information (the "User-Uploaded Information") to obtain, any services, data, products, white-papers and/or information provided by BlueMatrix (the "Products"), and/or when you add such information to register for, or respond to an invitation to, a BlueMatrix sponsored or related event (an "Event"). We use this information to contact you and provide the Product information you requested and possibly in connection with the provision of Products, and/or where applicable, in connection with the Event. We may also use this information to contact you regarding our other Products and, in connection with certain Products, we may send you Product-related news and other news and information that we believe may be of interest to you. If you wish to unsubscribe from these communications, please follow the instructions in the communication or contact an Account Manager. Also, please note that we will separately obtain express consent from you before contacting you whenever we are required to do so by law (such as the Canadian "anti-spam" law).
Web server & application logs
Our servers automatically collect certain information to help us administer and protect the Services, analyze usage, and improve users' experience. The information collected includes:
- IP address and browser type
- Device Information such as UDID, MAC address
- Device operating system and other technical facts
- The city, state and country from which you access our website
- Pages visited and content viewed
- Information or text entered
- Links and buttons clicked
How long we keep personal information
BlueMatrix retain personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, BlueMatrix takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.
Your right to access and correct your personal information
We respect your right to access and control your information, and we will respond to request for information and, where applicable, will correct, amend or delete your personal information.
Access to personal information
If you request access to your personal information, we will gladly comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).
Correction and deletion
In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information; however, this is not always possible due to legal requirements and other obligations and factors. Remember that you can update your account information by using the "Contact Us" option within the relevant Service.
Filing a complaint
If you are not satisfied with how BlueMatrix manages your personal data, you have the right to make a complaint to a data protection regulator. A list of National Data Protection Authorities can be found at: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
We may collect and use aggregate information regarding use of the Site or about a category of users of the Site, or information about attendees at an Event, and we may combine that information with other information pertaining to use of the Site and our various Products by you and other users, or as applicable, other information pertaining to attendance at the Event by you and other attendees. Such aggregated information will not include any personally identifiable information, and may be used by BlueMatrix in connection with its provision of Products or its sponsorship of Events, and for other BlueMatrix business purposes.
Cookies and similar technologies
BlueMatrix set and use "cookies" and similar technologies to store and manage user preferences, enable content, and gather analytics and usage data. You can find more information about cookies at websites such as www.allaboutcookies.org and www.youronlinechoices.eu.
Types of cookies and why we use them
Generally, the cookies we use fall into the following two categories: (i) "strictly necessary cookies" which are essential for you to move around within the Site and for the operation of the Site; and (ii) "performance cookies" which analyze how our users use our Site and monitor Site performance. Within these two categories, we currently use or may use in the future the following types of cookies: (a) session cookies (temporary cookies that expire when you log off the Site or when your session automatically times out) to maintain your session and maintain security and verify details while you use the Site as you navigate from page to page; and (b) persistent cookies (cookies stored on your browser between sessions) to help uniquely recognize you or your browser and remember how you have used the Site.
Our Site may make use of third-party services, any or all of which may place cookies on your browser and collect IP address and browser data and related information in order to facilitate functionality and to maintain and improve the quality, security and integrity of the third-party services. In some instances, the third-party services may make use of web beacons to help deliver cookies and compile usage information.
Do not track
Some browsers transmit Do Not Track(DNT) signals to websites. We do not collect personally identifiable information about your online activities across third party websites or online services, and thus the Site does not respond to web-browser "do-not-track" signals or other similar mechanisms. We do not permit our third-party service providers to collect information from this Site for other websites other than as described in the preceding paragraph.
Sharing of Contact Information with Business Partners
We may share the personal contact information you provide to register for, or respond to an invitation to, an Event, with co-sponsors of the Event, and we may share the personal contact information you provide to download a Product, with any co-authors or co-providers of the Product. These business partners may use the contact information in connection with the applicable Event or Product and/or to send you information about products or services that may be of interest to you.
Sharing of Information with Service Providers
In the regular course of business, we provide personal information to our service providers so that they may assist us in connection with operating the Site. However, we require that they use personal information only for that purpose, and we require assurances that they will appropriately protect personal information entrusted to them.
Sharing of Information to Comply with Legal Obligations
We may disclose personal information if required to do so by law or if we believe that disclosure is necessary to comply with a legal obligation or to protect and defend our rights or property, or those of others.
BlueMatrix takes data security seriously and we employ reasonable security measures to secure and protect the information we receive. We have policies and procedures in place to protect accidental loss and unauthorized access, use, destruction, or disclosure of data. We have a Business Continuity and Disaster Recovery strategy that is designed to safeguard the continuity of our service to our clients and to protect our people and assets. We place appropriate restrictions on access to personal information. We implement appropriate measures and controls, including monitoring and physical measures to store and transfer data securely. Please remember, though, that no method of electronic transmission or storage is 100% secure.
We engage third-party security firms to perform security assessment and act on their recommendations in a quick manner. We take steps to ensure that our employees operate in accordance with our information security policies and procedures.
The Site may permit the uploading, storage and viewing by third parties of the User-Uploaded Information submitted by you. We are not responsible for appropriate handling of any and all User-Uploaded Information viewed by third parties, including with respect to any and all applicable privacy, data security, and other laws and regulations. Note that User-Uploaded Information submitted on the Site will be stored and processed on our servers in the United States. By using the Site, you consent to the transfer of such information to the United States, which may have different data protection rules than those of your country or the country in which you were located when you provided the information.
In addition to the uses described above, BlueMatrix may access User-Uploaded Information for the purpose of addressing a system, security, or support issue, or a suspected violation of law, and as otherwise necessary or appropriate in connection with BlueMatrix's provision of Products and providing the information requested by you in your use of the Site.
Where we store and process personal information
BlueMatrix has networks, databases, servers, systems, support and help desks located in different locations around the world. We collaborate with third parties such as cloud hosting services, suppliers and technology support located around the world to serve the needs of our business, workforce and customers. We take appropriate steps to ensure that personal information is processed, secured, and transferred according to application law. In some cases, we may need to disclose or transfer your personal information within BlueMatrix to third parties in areas outside of your home country. The areas in which these recipients are located will vary from time to time but may include the United States and Europe.
When we transfer personal information from the European Economic Area to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. In other words, your rights and protections remain with your data.
Minors under the age of 18 should not provide any information to us using the Site. We do not knowingly collect personal information from individuals under the age of 18.
Affirmative commitment to Privacy Shield Frameswork(s)
In compliance with the Privacy Shield Principles, BlueMatrix commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact BlueMatrix at: email@example.com.
BlueMatrix has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland.
Within the scope of this privacy notice, if a privacy complaint or dispute cannot be resolved through BlueMatrix LLC’s internal processes, BlueMatrix LLC has agreed to participate in the VeraSafe Privacy Shield Dispute Resolution Procedure. Subject to the terms of the VeraSafe Privacy Shield Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe under the Privacy Shield Dispute Resolution Procedure, please submit the required information to VeraSafe here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/
How to Contact Us
Your questions, comments and feedback are very important to us. For privacy-related issues, please contact us at firstname.lastname@example.org
Effective Date: 02/28/2018